Privacy Policy

Last updated: 5 October 2026

This policy covers the Busy Season website at busyseason.ca. It is short because this site does very little with your data.

1. This site sets no tracking cookies

We do not set advertising or tracking cookies, and we do not currently run analytics on this site. There is no cookie banner because there is nothing to consent to.

The site loads web fonts from Google Fonts. Your browser's request for those font files reaches Google's servers, which is outside our control and covered by Google's own privacy policy.

The site is hosted on Vercel, which processes standard server request data (including IP address) to serve pages and protect the service, as any web host does.

2. The contact form

We collect only the fields on the form: your name, your agency or company, your email address, and, if you choose to give them, how many home service accounts you run and what you need.

The form is handled by Formspree, our form provider, which stores the submission, records the IP address it came from to filter spam, and emails it to us. We do not set a cookie or profile you when you submit.

If that delivery fails, the page offers to open the same details as a pre-filled message in your own email application instead. That path sends nothing anywhere until you press send yourself.

3. What we do with enquiry information

We use it to:

• reply to you and discuss samples, trial batches and rates;
• keep a simple record of agency contacts and projects in our own tracker.

We do not sell your information, and we do not add you to a marketing list without you asking for it.

4. Project material

If you work with us, we hold the material you send for production, such as briefs, logos, photos and footage, for as long as needed to produce and revise the videos. That material may relate to your clients, so send us only what you or your client have the right to use in advertising. We treat it as confidential and never contact your clients. See our Terms of Service.

We do not need, and do not ask for, access to any advertising account.

5. Service providers

This site is hosted by Vercel, and contact form submissions are handled by Formspree.

Beyond that we use third-party tools to run the studio: email, file delivery, invoicing, and AI video production tools. Material you send us may be processed by those tools for the purpose of producing your videos. We choose providers with reasonable security practices, but we don't control their systems.

6. Retention

We keep enquiry correspondence and project records for as long as there is a business reason to, and for any period required for tax or legal purposes. Ask us to delete your information and we will, unless we're required to keep it.

7. Your rights

Depending on where you live, you may have the right to ask for a copy of the information we hold about you, to have it corrected, or to have it deleted. Email us and we'll deal with it.

8. Children

This is a business-to-business service. It isn't directed at children and we don't knowingly collect their information.

9. Changes

If we add analytics or any other tracking to this site, we'll update this page before doing so.

10. Contact

Privacy questions: info@busyseason.ca.